Help Desk CRM Software

 Free ACT! Help

 Customer Experience and CRM

 CRM Latest Trends

 Contact Management andSoftware

 Comparison of Contact Management Software Act vs Outlook

 ACT! Training

 ACT! over the Web

 Client List and Experience

 Contact
   

Contact Management and Software

For a Free 15 minute discussion with an ACT! Certified Consultant, including an online demo or to answer any questions related to CRM, ACT! etc. call Dave Lewis Toll Free 866-836-8916. Click here for more information about ACT!

Why Use a contact manager?

  • Consolidate and Share Data across the network, or the world with remote users, instead of having separate databases.
  • Monitor Activity with Clients = ability to see what's happening with any one client or groups of clients, including past calls meetings, and future scheduled activities.
  • Mine your Database for Leads - when times are slow, prospects are gold, and you can find them in your own database, if you know how and where.
  • Synchronize Data from Remote Users - Either through remote dial in or via the Internet.
  • Run Reports - By sales rep, by product, by region, by month, year to date, etc. Unlimited customized reports are possible.
  • Marketing - Track Leads, find out which marketing techniques are working.
  • Forecasting - Find out what's in the pipeline, by month, quarter, year, by sales rep, product line, or company

Why ACT!:

  • Given that ACT! was the first contact management software dating from before 1989.
  • Given that ACT! is $189 per user out of the box at Office Depot/Staples etc, and under $160 for 50 + user licenses.
  • Given that most ACT! customization projects run between $5-10,000.
  • Given that ACT! continues to dominate the contact management software field, with roughly 65% of the market, year after year.
  • Given that GoldMine has about 20-30% and Maximizer the other 5-10% of the market. Is there anyone else that's still here, or will be in 5 more years?
  • Why hasn't anyone built and succesfully marketed something better?
  • Put another way… everyone knows a techie who can build a better mousetrap (a web based contact manager in Access for example). Call us for information on a nationally known firm based in Kansas City that spent $750,000 on such a product, and then went back to ACT!

Answer:

  1. ACT! is inexpensive and quick to implement.
  2. ACT! is inexpensive and quick to implement.
  3. ACT! is simple to use, learn and administer.
  4. ACT! is sufficiently customizable for 95% of the companies that need it.
  5. ACT! will probably answer your needs. Contact Realdata Solutions for your answer.
  6. Why hasn't anyone built and succesfully marketed something better?

Why Use Web Based ACT! and Sync Support

  • Free your tech support staff for more important or profitable duties.
  • Guarantee Synchronization works.
  • Unlimited answers 9-5. Late hours available.
  • Direct support on users pc via Webex.
  • Reassign Territories.
  • Install free in line ACT! upgrades.
  • Reindex the database, and perform other maintenance necessities.
  • Provide redundancy by synching a copy of the database to our server.
  • Eliminate duplicate records
  • Direct access to highest level of answers available from Interact Commerce & other ACT! consultants.
Contact Management and Software